berlian Terms of Use
When you create an account on berlian, you agree to the terms that govern your use of our platform. These terms set out your rights and responsibilities, how we handle your account data, the rules for deposits and withdrawals, and how we resolve disputes.
Our berlian platform is available only where local law permits online gaming. You are responsible for verifying that access and use comply with your jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.
This page explains the key terms under which we at berlian operate, including account eligibility, payment processing, bonus conditions, and dispute resolution.
Account Eligibility and Registration on berlian
To open a berlian account, you must be at least the age of majority in your jurisdiction and legally able to enter into binding agreements. You confirm that you are not in a jurisdiction where our services are prohibited by law. We do not knowingly accept accounts from players in restricted regions.
When you register on berlian, you provide accurate contact information, a secure password, and authorise us to conduct identity verification. We require KYC (Know Your Customer) verification before you can deposit or play for real stakes. This includes uploading a government-issued ID and a recent selfie. We process KYC applications within a standard review window and may request additional documentation if needed.
Deposits, Withdrawals, and Payment Processing
We at berlian accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has its own minimum and maximum limits, displayed when you choose your option. Deposits are credited to your berlian account immediately upon confirmation from your payment provider.
Withdrawals are processed back to the same payment method you used to deposit. To request a withdrawal, you go to your Account section and submit your request. All withdrawals are subject to a standard review window to verify your account status and prevent fraud. Once approved, funds transfer to your payment method within banking hours. We do not charge deposit or withdrawal fees; your payment provider may apply their own charges.
Bonus Terms and Conditions on berlian
When we offer berlian bonus credits or promotions, we attach specific terms. Bonus funds may not be withdrawn as cash; they can only be used to place bets. Winnings from bonus credits become withdrawable once you meet our playthrough requirements. These requirements specify how much you must bet before converting bonus winnings to real funds.
Bonuses are non-transferable and may expire if unused within a specified period. We reserve the right to cancel bonuses if we detect account abuse, collusion, or violation of our terms. Sports betting bonuses and casino bonuses may have different playthrough rules; we display all conditions clearly before you accept a bonus.
Your Rights and Responsibilities on berlian
You are responsible for keeping your berlian password secure. We do not share passwords via email or chat, and we never ask you to disclose yours. If you suspect unauthorised access to your account, contact our support team immediately via the in-app Help section or live chat.
We at berlian reserve the right to suspend or close your account if we detect:
- Fraudulent registration or payment information.
- Underage access or KYC document fraud.
- Access from a prohibited jurisdiction.
- Abuse of our platform, such as collusion with other accounts or exploitation of system glitches.
- Violation of these terms or other berlian policies.
If we close your account for violations, we return your remaining balance after deducting any amounts owed to us. We may retain account records for compliance purposes.
Jurisdiction and Dispute Resolution
berlian operates only in jurisdictions where local law permits online gaming. Our services are not available where prohibited by law. Users are responsible for verifying that their jurisdiction permits access to our platform.
If you have a dispute with berlian, you first contact our support team. We aim to resolve issues fairly and transparently. If we cannot reach agreement, we may pursue mediation or other resolution mechanisms as permitted by law. These terms are governed by the law applicable in your jurisdiction, subject to berlian's operating permits.
Account Data and Privacy on berlian
We collect your email, password, contact information, and KYC documents to operate your berlian account. We encrypt all data and store it on secure servers. We do not sell your data or share it with third parties, except where required by law or to process your deposits and withdrawals through payment providers.
Your account statements, transaction history, and bet records are visible only to you and our support team. We keep logs of all your activity for fraud detection and customer support. You can request a copy of your data at any time through our support team.
Betting Rules and Game Mechanics
All berlian games display their rules clearly before you place a bet. game information on Liga 1, Piala AFF, Champions League, and esports tournaments update in real time. Slot game odds and payout percentages are fixed and displayed on the game screen. Live-dealer games operate with real dealers and are subject to standard casino rules.
We reserve the right to void bets if we detect fraud, system glitches, or obvious errors in odds display. If a technical failure interrupts your game, we review logs to determine fair resolution. We do not charge for technical support or account recovery.
Limitation of Liability
berlian provides our platform and services on an as-is basis. We do not guarantee uninterrupted service or error-free operation. We are not liable for loss of data, missed bets due to technical failures, or indirect damages from your use of our platform, except where law prohibits such limitation.
We undertake to maintain industry-standard security practices and respond to technical issues promptly. Our support team operates during extended hours and responds to urgent issues (account lockout, payment failure, withdrawal delay) as quickly as possible. Standard response times vary by issue type and ticket volume.
Amendments to These Terms
We at berlian may update these terms at any time. We notify you of material changes via email or in-app notice. Your continued use of berlian after such notice constitutes acceptance of updated terms. We recommend checking this page regularly for updates.
By using berlian, you acknowledge that you have read, understood, and agree to these terms. If you do not agree with any part of these terms, you should not use our platform. Services on berlian are available only where local law permits.